Testimonials

We just had our carpets cleaned and could not be happier. Robert kept us updated to his arrival. They were extremely professional and very reasonable priced and we got an extra 10% off for mentioning Yelp. You won't regret calling them.

T P.
Robert helped us out in a pinch. He was responsive, professional, nice, and affordable. He did a great and thorough job on my uncle's sofas. I highly recommend his service. Thanks, Robert!

Summer M.
Steam Pro is amazing! They made my dog-pee covered couch look like new! I high recommend them - they are very professional and courteous and gave me a 10% discount because I found them on Yelp!

Heather b.
Add me to the list of very pleased customers. They showed up on time. No gripes about the stairs. Did a great job and charged exactly what I was quoted. Unlike the Flatrate scam company that wanted to come out in an hour, I had to book a week in advance with Steam Pro. I guess they're busy because people refer their friends. I know I'll refer mine.

Julie M.
I had scheduled to have my sofa cleaned by another company, but they didn't show up for their appointment. After doing more research online, I found Steam Pro through Citysearch & Yelp. Robert was great! He provided me with a very reasonable estimate over the phone. He called me when he was running late. He worked diligently for over an hour to clean, deodorize, and Scotchgard my furniture. Considering the previously invisible filth that colored the cleaning solution after he was done, it was money well spent. Upon leaving, he thoughtfully provided me with a small bottle of spot cleaner and tips on how to maintain the condition of my couch. I would definitely use Robert at Steam Pro again!

Sonia C.
After 5 years of being slept on by a cat and several humans, and being smoked on and spilled on, my two beige Micro Fiber couches were in desperate need of a deep cleaning! Robert from Steam Pro not only beat an over the phone quote provided to me by Stanley Carpet Cleaners, but he provided same day service and did an impeccable job! My couches looked as good as new- that was a month ago- before my 6 month old niece puked all over one of them! I called Robert in a panic asking for help. As a courtesy for JUST having used his services, he provided me yet again, with same day service and a deal I could not turn down! I will never look elsewhere for my steam cleaning needs! I'm so happy I chose to support this local business and I hope you do too. Thank you Robert!

catherine r.
Fabulous job and extremely meticulous. I certainly recommend!

Jenny S.
Absolutely amazing. I needed an area rug cleaned that I bought at a warehouse sale and Robert came to pick it up 2 hours after I called for a quote. Fast turnaround- about a week- and he was back at my apartment dropping off my rug. Looks great. You cant beat the door to door service.

Megan T.
What can I say? Steam Pro was great...they came over, cleaned my couch quickly and left it looking as good as new. Certainly beats buying a new sofa! I am very happy and would recommend Steam Pro to all my friends.

Calla L.
I contacted Steam Pro largely because of the positive reviews here on Yelp. Robert and his assistant were very polite and arrived on time. I needed my 3 month old couch cleaned because our 8lb had peed on it a few times. He explained everything that he would do, and upsold me on a few things to ensure that the smell would be removed. He was confident at the time that the smell would wash out completely. Except that it didn't. At all. Within 2 days, my couch smelled exactly the same as it did before this fairly expensive and time-consuming appointment. Seeing as Robert has an excellent reputation and this yelp listing explicitly promises "Satisfaction Guaranteed", I reached out to him with an email and voice mail. And my wife e-mailed him. No one saw fit to respond to us. We emailed and called over the space of two weeks. Guess that "satisfaction guaranteed" thing isn't quite so guaranteed after all. It shows bad form and a total disregard for customer service. I'm not one to give someone a bad review for no reason. If I feel justifiably upset about a product or service, I always take it to the provider before shouting it out to the world. But in this case, NY Steam Pro did absolutely nothing to remedy our situation. I have a couch that smells just as bad as before, and my wallet is $200 lighter. I now have Stanley Steemer coming in next week, and I'm hoping that they'll do a better job. At least I'm reasonably confident that they'll stand by their word if it doesn't work.

Michael K.